Customer Supportfree

Summarize Zendesk Tickets and Generate Insights with Knowledge Graphs

by InfraNodusUpdated Aug 2026

Requires

Zendesk

GmailSlack

1/5

STEPS · 15

Runs on a schedule

On a schedule, summarizes Zendesk tickets, generates insights, and shares them via Telegram, Gmail, and Slack.

Triage Your Gmail Inbox into a Prioritized Daily Slack Briefing with Groq Llama 3.3

On a schedule, fetches Gmail messages, prioritizes them with Groq Llama 3.3, posts a Slack briefing, and logs results to Google Sheets.

On a schedule, checks pending Zendesk tickets, logs them to Google Sheets, creates ClickUp tasks, and emails follow-ups via Gmail.

On manual run, analyzes customer feedback sentiment from Google Sheets with Azure OpenAI, then routes notifications via Gmail and Slack.