Customer Supportfree

Automate follow-ups for pending tickets in Zendesk

by Rahul JoshiUpdated Aug 2026

Requires

Zendesk

Google Sheets

ClickUp

Gmail

1/5

STEPS · 7

Runs on a schedule

On a schedule, checks pending Zendesk tickets, logs them to Google Sheets, creates ClickUp tasks, and emails follow-ups via Gmail.

Summarize Zendesk Tickets and Generate Insights with Knowledge Graphs

On a schedule, summarizes Zendesk tickets, generates insights, and shares them via Telegram, Gmail, and Slack.

On a schedule, fetches Gmail messages, prioritizes them with Groq Llama 3.3, posts a Slack briefing, and logs results to Google Sheets.

On manual run, analyzes customer feedback sentiment from Google Sheets with Azure OpenAI, then routes notifications via Gmail and Slack.