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Triage and Escalate HubSpot Tickets to Jira with Slack Sla Alerts

by PollupAIUpdated Aug 2026
RequiresHubSpotHubSpotJiraJiraSlack
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ScEvery 10 MinsHRHubSpot: Search New TicketsHubSpot: Search…IfCheck: Are there tickets?Check: Are ther…SOLoop: Process TicketsLoop: Process T…HubSpot: Get AssociationsHubSpot: Get As…FiFilter: Has Email?Filter: Has Ema…HRHubSpot: Get Contact DataHubSpot: Get Co…CoCode: Calculate SeverityCode: Calculate…Jira: Create Triage TicketJira: Create Tr…Slack: Notify ChannelSlack: Notify C…Jira: Get Latest StatusJira: Get Lates…IfCheck: Escalation Needed?Check: Escalati…Slack: Send AlertSlack: Send Ale…WaWait: Response TimerWait: Response …12345678910111213
1/5
STEPS · 13
Runs on a schedule

On a schedule, triages HubSpot tickets, escalates them to Jira, and posts SLA alerts to Slack.

Tags

croncomplexHubSpotJiraTicket ManagementAI Summarizationdiscoveredpending-review
Connects
hubspotHubSpotjiraJiraSlack
CategoryMonitoring & Incident Response
Triggercron
Complexitycomplex
Nodes14
AddedJun 27, 2026