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Turn Support Tickets into Developer Insights with OpenAI & Slack & Jira

by ResilNextUpdated Aug 2026
RequiresPostgresPostgresOpenAISlackEmail (SMTP)Email (SMTP)JiraJira
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ScSchedule TriggerSeWorkflow ConfigurationWorkflow Config…Fetch Feedback DataFetch Feedback …CoPreprocess & DeduplicatePreprocess & De…CoGenerate Embeddings & ClusterGenerate Embedd…AgAggregate ClustersAggregate Clust…OpenAI Chat ModelOpenAI Chat Mod…OPRoot Cause Schema ParserRoot Cause Sche…AgRoot Cause Analysis AgentRoot Cause Anal…CoCalculate Severity ScoresCalculate Sever…Report Generator ModelReport Generato…AgDeveloper Report GeneratorDeveloper Repor…IfCheck Delivery OptionsCheck Delivery …Send to SlackESSend Email ReportSend Email Repo…Create Jira IssuesCreate Jira Iss…123456789101112131415
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STEPS · 15
Runs on a schedule

On a schedule, analyzes Postgres support tickets with OpenAI, then posts insights to Slack and email and opens Jira issues.

Tags

croncomplexPostgresOpenAIEngineeringAI Summarizationdiscoveredpending-review
Connects
postgresPostgresOpenAISlackemailsmtpEmail (SMTP)jiraJira
CategoryAI Analysis & Classification
Triggercron
Complexitycomplex
Nodes16
AddedJun 27, 2026