Databases & Warehousesfree

AI Ticket Classifier

by Jyothish S LUpdated Aug 2026

Requires

Gmail

Postgres

1/5

STEPS · 19

Starts on a Gmail event

On a new Gmail email, classifies the support ticket with an Ollama model and stores the result in Postgres.

Postgres Query Sub-Workflow

When called as a sub-workflow, runs Postgres queries and routes the results through a switch.

On a workflow execution error, records the failure in Postgres and notifies via SMTP email and Pushover.

On an MCP or sub-workflow call, routes requests through a switch to query and update Postgres records.