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Turn Support Calls into Zendesk Tickets with Wayinvideo, GPT 4o Mini, and Google Sheets

by isaWOWUpdated Aug 2026
RequiresOpenAIGoogle SheetsGoogle Sheets
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Fo1. Form — Support Call + Details1. Form — Suppo…HR2. WayinVideo — Submit Transcription2. WayinVideo —…Wa3. Wait — 90 Seconds3. Wait — 90 Se…HR4. WayinVideo — Get Transcript Results4. WayinVideo —…If5. IF — Transcription Complete?5. IF — Transcr…Wa6. Wait — 30 Seconds Retry6. Wait — 30 Se…Co7. Code — Format Transcript7. Code — Forma…Ag8. AI Agent — Extract Support Summary8. AI Agent — E…9. OpenAI — GPT-4o-mini Model9. OpenAI — GPT…Co10. Code — Parse Support Output10. Code — Pars…HR11. HTTP Request — Create Zendesk Ticket11. HTTP Reques…12. Google Sheets — Log Support Record12. Google Shee…123456789101112
1/5
STEPS · 12
Starts on an incoming request

On a form submission, processes a support call recording with OpenAI and logs the resulting ticket details to Google Sheets.

Tags

webhookcomplexOpenAIGoogle SheetsTicket ManagementAI Summarizationdiscoveredpending-review
Connects
OpenAIsheetsGoogle Sheets
CategoryAI Analysis & Classification
Triggerwebhook
Complexitycomplex
Nodes12
AddedJun 27, 2026