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Triage and Answer Inbound Support Emails with Multi Agent AI

by Dr. FirasUpdated Aug 2026
RequiresOpenAIGmailGmail
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Gmail TriggerSeNormalize EmailAgSupport OrchestratorSupport Orchest…Orchestrator ModelOrchestrator Mo…Billing ModelTechnical ModelAccount ModelOPReply SchemaCreate Draft ReplyCreate Draft Re…ATBilling_SpecialistBilling_Special…ATTechnical_SpecialistTechnical_Speci…ATAccount_SpecialistAccount_Special…1234567891011
1/5
STEPS · 11
Starts on a Gmail event

On a new Gmail email, triages the support request with OpenAI agents and sends an AI-drafted reply via Gmail.

Tags

eventcomplexOpenAIGmailTicket ManagementAI Summarizationdiscoveredpending-review
Connects
OpenAIgmailGmail
CategoryAI Agents & Chatbots
Triggerevent
Complexitycomplex
Nodes12
AddedJun 27, 2026