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✉️ Automated email sorting & drafting for customer support - with AI 🤖

by LouisUpdated Aug 2026
RequiresGoogle GeminiGoogle SheetsGoogle SheetsGmailGmail
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ScSchedule TriggerSILoop Over ItemsGoogle Gemini Chat ModelGoogle Gemini C…Google SheetsScSchedule Trigger1Schedule Trigge…SILoop Over Items1MaMarkdown1Google Gemini Chat Model1Google Gemini C…Read inbox messagesRead inbox mess…MaHtml to MarkdownRead messages from FAQ Waiting folderRead messages f…Remove from inboxRemove from inb…Remove from FAQ WaitingRemove from FAQ…Google Gemini Chat Model2Google Gemini C…Add Label InboundAdd Label Inbou…IfQ&A e-mail ?IfInbound e-mail ?Remove from inbox 2Remove from inb…Add Label FAQ WaitingAdd Label FAQ W…Add Label FAQ DraftAdd Label FAQ D…SeSet E-mail FieldsSet E-mail Fiel…Draft replyQ&A table as a resourceQ&A table as a …AgAI Agent - checks if e mail is FAQ relatedAI Agent - chec…AgAI Agent - checks if e-mail is Inbound relatedAI Agent - chec…AgAI Agent - draft a reply to FAQ QuestionAI Agent - draf…1234567891011121314151617
1/5
FLOWS
STEPS · 17
Runs on a schedule

On a schedule, a Gemini agent sorts customer support emails, logs them to Google Sheets, and drafts Gmail replies.

Tags

cronadvancedGoogle GeminiGoogle SheetsTicket ManagementAI RAGdiscoveredpending-review
Connects
Google GeminisheetsGoogle SheetsgmailGmail
CategoryRAG & Knowledge Bases
Triggercron
Complexityadvanced
Nodes26
AddedJun 27, 2026