Quick overview This workflow runs on demand to preflight a high-value marketplace support action and send it to OSuite for governance review, then blocks, waits for approval, or proceeds to draft a safe internal refund-risk recommendation and records the final outcome in OSuite. How it works Starts manually to create a structured enterprise support action request with risk, data classification, systems touched, and expected side effects. Runs a local preflight that validates required fields, normalizes the risk score, and computes exposure level, blast radius, and a recommended control. Stops with an intake-fix status if the request is incomplete, including the blockers and warnings to address. Retrieves an OSuite runtime exposure snapshot and submits the planned work to OSuite for policy review with the preflight and decision context. Builds an operator approval packet from OSuite’s response and stops immediately if OSuite blocks the action. Checks OSuite to confirm whether the specific action ID has been approved, and stops in a waiting state until approval is granted.
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