Quick overview This workflow triggers on new Typeform survey responses, uses OpenAI GPT-4o-mini to classify sentiment and draft reply emails, routes negative feedback through a Slack human-approval loop with revisions, sends emails via Gmail, and logs outcomes to a Google Sheets CRM. How it works Triggers when a new Typeform survey response is submitted. Extracts the respondent’s name, email, rating, and free-text feedback and sends it to OpenAI GPT-4o-mini to classify the response as positive or negative. If the response is negative, OpenAI GPT-4o-mini drafts an empathetic follow-up email, posts a Slack alert to the team, and sends the draft to a Slack review channel that waits for a reply. If the reviewer replies with “approved”, the workflow sends the approved draft to the respondent via Gmail and appends a “Sent” record to Google Sheets. If the reviewer requests changes, OpenAI GPT-4o-mini revises the email based on the Slack feedback and the workflow loops back to Slack for another review. If the response is not negative, OpenAI GPT-4o-mini drafts a thank-you email, sends it automatically via Gmail, and logs the sent email to Google Sheets.
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See all AI Automation→WSend Calendly meeting prep briefs with Gmail, Notion, OpenAI and Sheets
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