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Smart Sales Support Chatbot with GPT-4o and Google Sheets

by Babish Shresthaadapted from n8n official workflow galleryUpdated Aug 2026
RequiresAAI AgentOpenAI Chat ModelOpenAI Chat ModelSSimple Memory
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ChWhen chat message receivedWhen chat messa…OpenAI Chat ModelOpenAI Chat Mod…MBSimple MemoryPlace orderUpdate StockAgSupport AgentGetStock1234567
1/5
STEPS · 7
Starts from a chat message

Who is this tempate for? This workflow powers a simple yet effective customer and sales support chatbot for your webshop. It's perfect for solopreneurs who want to automate customer interactions without relying on expensive or complex support tools. How it works? The chatbot listens to user requests—such as checking product availability—and automatically handles the following Fetches product information from a Google Sheet Answers customer queries Places an order Updates the stock after a successful purchase Everything runs through a single Google Sheet used for both stock tracking and order management. Setup Instructions Before you begin, connect your Google Sheets credentials by following this guide: This will be used to connect all the tools to Google Sheets 👉 Setup Google sheets credentials Get Stock Open "Get Stock" tool node and select the Google sheet credentials you created. Choose the correct google sheet document and sheet name and you are done. Place order Go to your "Place Order" tool node and select the Google sheet credentials you have created. Choose the correct google sheet document and sheet name.

Tags

n8nreference-onlyagentlm-chat-open-aimemory-buffer-window
Connects
AAI AgentopenaichatmodelOpenAI Chat ModelSSimple Memory
CategoryAI Automation
Triggermanual
Complexitymedium
Nodes7
AddedApr 4, 2025

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