This workflow is the second of three. You can find the other workflkows here: Incident Response Workflow - Part 1 Incident Response Workflow - Part 2 Incident Response Workflow - Part 3 We have the following nodes in the workflow: Webhook node: This trigger node listens to the event when the Acknowledge button is clicked. PagerDuty node: This node changes the status of the incident report from 'Triggered' to 'Acknowledged' in PagerDuty. Mattermost node: This node publishes a message in the auxiliary channel saying that the status of the incident report has been changed to Acknowledged.
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PagerDutyRelated workflows
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Does pretty much what this workflow does but is triggered by a slash command using a Webhook node.
Sample error workflow
A sample error workflow which when triggered sends a notification to the specified Mattermost channel as well as an SMS to the specified mobile number.
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Companion workflow for blog post