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AI Analysis & Classificationfree

Automate Support Ticket Classification & Routing from HubSpot to Jira with GPT

by PollupAIUpdated Aug 2026
RequiresHubSpotHubSpotOpenAIJiraJira
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Get many ticketsOpenAI Chat ModelOpenAI Chat Mod…EWWhen Executed by Another WorkflowWhen Executed b…TWSentinelTWProfilerAgProfiler_agentAgSentinel_agentSearch contactsOPStructured Output ParserStructured Outp…AgOrchestratorSeSet the variablesSet the variabl…Create an issue in JiraCreate an issue…SwRouterHTfrom_crmTCCateogory ClassifierCateogory Class…CSgenerate ticket titlegenerate ticket…MaFor testingScSet the running intervalSet the running…1234567891011121314151617181920212223
1/5
STEPS · 23
Called by another workflow

On a new HubSpot ticket, classifies it with OpenAI, routes it to the right Jira project, and updates HubSpot.

Tags

eventcomplexHubSpotOpenAIAI SummarizationMultimodal AIdiscoveredpending-review
Connects
hubspotHubSpotOpenAIjiraJira
CategoryAI Analysis & Classification
Triggerevent
Complexitycomplex
Nodes18
AddedJun 27, 2026