Zendesk workflows
2 results — all source-linked n8n references
Update HubSpot contacts with Zendesk tickets
This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your Zendesk account collects all the new or updated tickets and syncs them accordingly, with your HubSpot contacts database. Prerequisites Zendesk account and Zendesk credentials HubSpot account and HubSpot credentials How it works Cron node triggers the workflow every 5 minutes. Function Item node checks all the tickets received after the last execution timestamp. Zendesk node collects all tickets updated after last execution. Zendesk node collects the user data of ticket requester. Set node collects the contact`s email, name and externalID. Merge by key node combines two inputs, ticket data and ticket requester data. If node splits the workflow conditionally, based on data received. If the data corresponds to a ticket that already exists, HubSpot node will update the ticket. If the data does not correspond to a ticket, HubSpot node creates/updates the contact. Zendesk node updates the external Id in Zendesk for the said contact. HubSpot node creates a new ticket. Zendesk node updates the ticket with the external Id. The Function Item node sets the new last execution timestamp.
Sync Zendesk tickets to your HubSpot contacts
This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your HubSpot account collects all the newly modified data and updates it into your Zendesk account, updating the current tickets or creating new ones. Prerequisites Zendesk account and Zendesk credentials HubSpot account and HubSpot credentials How it works Cron node triggers the workflow every 5 minutes. Function Item node collects all the tickets received after the last execution timestamp. HubSpot node collects all the recently modified companies. Zendesk node checks all the Zendesk tickets associated with those companies. Merge by key node merges the Zendesk and Hubspot data related to those companies. If node splits the workflow conditionally, based on data received. If the company already exists in, Zendesk node updates organization’sdata. If the company does not exist yet, Zendesk node will create an organization. The Function Item node sets the new last execution timestamp.